AIMED AT
- Anyone who works or wants to work at a stadium
- Stewards at sporting events or racing
- Stewards at festivals and concerts
- Anyone dealing with crowds
SKILLS YOU WILL GAIN
- Monitoring spectators
- Responding to injuries
- Entry, exit movement
- Handling emergencies
- Managing conflict
- Event management
- Crowd control
- Vigilance
About this Course
This course equips you with the knowledge required to achieve a Level 2 RQF qualification in Understanding Stewarding at Spectator Events. It may also be used to underpin the knowledge required of the level 2 NVQ certificate in spectator safety qualification.
There are thousands of spectator events every year requiring stewards, such as football matches, festivals, concerts or car races. This course is meant for anyone who wants to work as a steward or learn about event safety and crowd management. It is also beneficial for security officers, crowd marshals, police officers and managers who are responsible for crowd control.
You will learn how to control the entry, exit and movement of people at spectator events, monitor spectators and deal with crowd problems, and deal with emergencies. After a successful completion of this course, learners can pursue a career in Stage Pit Operation, Event Safety, Incident Response or Crowd Safety Management.
Did you know: The security industry is one of the fastest growing industries in the UK, with stewards being used at a variety of spectator events with more than 620,000 employees.
Areas Covered
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Prepare for Spectator Events
Learn the roles and responsibilities of stewards and other staff at spectator events and how to prepare yourself for those duties. Learn how to search for and deal with suspect items, and how to check for and respond to hazards.
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Control the Entry, Exit and Movement of People at Spectator Events
Learn how to control entry, exit and movement of people at spectator events, how to recognize and respond to illegal and prohibited items and how to help customers with their problems.
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Monitoring Spectators and Dealing with Crowd Problems
Recognize potential crowd problems, such as illegal and unsociable behaviours, and learn how to respond to them.
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Dealing with Accidents and Emergencies
Learn how to respond to injuries and illness on a first-on-scene basis and which emergency procedures to follow.